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水力发电学报 ›› 2020, Vol. 39 ›› Issue (2): 25-31.doi: 10.11660/slfdxb.20200203

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基于伙伴关系的水电EPC项目业务流程管理

  

  • 出版日期:2020-02-25 发布日期:2020-02-25

Business process management in hydropower EPC projects based on partnering

  • Online:2020-02-25 Published:2020-02-25

摘要: 提升水电EPC项目业务流程管理水平有助于实现项目目标,增强水电企业在总承包市场中的竞争力。基于问卷调研、实地考察、专家访谈和案例分析,构建并验证了基于伙伴关系的水电EPC项目业务流程管理模型,揭示了伙伴关系、业务流程管理与项目绩效之间的相互作用关系。结果表明:参建各方具有一致的共同目标;总承包商能够充分考虑各方的责权利,合理调配项目资源;“伙伴关系→流程管理→项目绩效”路径显著,流程管理起到完全中介作用,伙伴关系通过提升业务流程管理水平促进项目绩效实现。

关键词: 伙伴关系, EPC项目, 业务流程管理, 绩效

Abstract: Enhancing business process management in hydropower engineering-procurement-construction (EPC) projects will help contractors achieve project objectives and improve their competence in the construction market. A conceptual model for hydropower EPC projects is developed to show partnering relationships among stakeholders, business process management, and project performance. Questionnaires, interviews, and case studies are used to test the model. Results demonstrate that the stakeholders have common goals; and the contractors can consider the stakeholders’ responsibilities, rights and interests and allocate project resources properly. And a statistically significant path of ‘partnering with stakeholders→business process management→project performance’ is revealed. Thus, business process management plays a full mediating role, and partnering promotes project performance through improving the level of business process management.

Key words: partnering, engineering-procurement-construction (EPC), business process management, project performance

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